We're Hiring

Join Our Team

Career

Why Swish

At Swish you’ll be joining a close-knit international team where your creative ideas are not just heard but welcomed. Every role in our business is instrumental in building the Swish name. We pride ourselves on our forward-thinking approach and strive for quality in all we do. That applies to our people too, we hire the best and reward you accordingly. You’ll be based in our luxurious offices on The Golden Mile and enjoy a friendly and progressive culture.

Job Offers

See our latest job offers.

Paid Internship Opportunities: 2 Roles

JOB DESCRIPTION

We are looking for two interns to join our team from June 2022 to December 2022 (duration: 5-6 months). The candidates must be dynamic, presentable, reliable and energetic, with a passion for hospitality. True “do-ers”, able to think on the spot and provide solutions that adhere to our values and mission. This is your opportunity to begin your career in luxury hospitality, shadowing our customer service managers and gaining practical experience. You will be welcomed into a friendly, international team based on Marbella’s Golden Mile.

What we expect from our Interns:

To quickly adapt to the team,
To shadow our Client Services Managers (CSM) in their daily tasks
To contribute to an overall exceptional experience from check-in through check-out
To greet guests warmly; consistently demonstrate high levels of customer service
To assess guests’ needs and preferences and make recommendations
To handle guest complaints with interest, concern and empathy
To provide a high level of customer service
To assist our concierge team booking restaurants and with other enquiries
To ensure inventory is maintained and well-documented in all properties
To purchase fruits, champagne and other welcome presents
To liaise with the laundry to ensure timely pick-ups and deliveries
To report to the maintenance team in the event of technical issues
To maintain personal hygiene and a professional appearance while on duty
To help organize the cleaning service schedule according to the occupancy rate.
Perform other ad-hoc tasks as required

The perfect candidate will be:

An energetic and dynamic team player with a true passion for hospitality
A strong and organized administrator able to follow processes and contribute to their improvements
Someone with a strong eye for detail and quality, you know what excellent service should look like
Someone currently undergoing (or have recently completed) education in a hospitality school such as (but not limited to) Les Roches, Glion, SHMS, IMI, Cesar Ritz College, BHMS
Someone with an excellent phone manner and communication skills
Someone flexible, able to adapt to changing schedules (including weekends, night shifts and bank holidays) and demanding clients
Someone who will fall in love with the brand and feel "at home"

Start Date: 1 June 2022
End Date: 1 December 2022

Interested? Please email us your CV and Cover letter, explaining why you think you would be a good fit to jobs@swishmarbella.com

Operations Manager

JOB DESCRIPTION

We are looking for an experienced Operations Manager to own Swish’ operations. Someone vibrant, organized, available, reliable and energetic, with a passion to grow within our small but trustworthy team. A true “do-er” , able to think on the spot and provide solutions that adhere to our values and mission.

What we expect from our Operations Manager:

You will inspect all houses prior to check-in to ensure everything runs smoothly, including but not limited to: pool heating, alarm, safe, speakers, Air Conditioning
Be present in all check-ins to provide the clients with a basic understanding of the running of the house
Liaise with the laundry and organize pick-ups and deliveries of sheets
Manage towels inventory
Purchase cleaning supplies
Liaise with the various maintenance companies to solve technical issues
Conduct the post check-out technical inspection
Assist the housekeeping team when required
Other ad-hoc tasks as required

The perfect candidate will be:

A highly seasoned professional, with a proven background in managing an operations department
A strong administrator able to tackle and improve our backend processes, take inventory and respond to emails and calls
Someone with a strong eye for detail
Someone with an excellent phone manner and communication skills (Fluent English and Spanish, Scandinavian languages a huge bonus)
Someone flexible, able to adapt to changing schedules and demanding clients including bank holidays and weekends
Someone who thinks outside the box - who is solution driven and not afraid to innovate to solve a problem
Someone tech-savvy able to digitally translate and document daily operations tasks

What we offer:

Interested? Please email us your CV and Cover letter, explaining why you think you would be a good fit to jobs@swishmarbella.com

Client Services

JOB DESCRIPTION

We are looking for an experienced Client Services Manager to own our administration and guest-services departments. Someone vibrant, reliable and energetic, with a passion to grow within our small but trustworthy team. A true “do-er” , able to think on the spot and provide solutions that adhere to our values and mission.

What we expect from our Client Services Manager:

You will be managing administration tasks from our office on the Golden mile , taking calls and ensuring we are up to date with our communications across all platforms
Being “the Face” of Swish - dealing with client-facing queries and being available for various client-facing tasks (for example managing our check-in and check-out processes)
Contacting incoming leads and suggesting the most suitable properties that match customers’ needs
Ensuring inventory is maintained and well-documented in all properties
Other ad-hoc tasks as required

The perfect candidate will be:

A highly seasoned service professional, with a proven background in managing customer expectations
A strong administrator able to tackle and improve our backend processes, take inventory and respond to emails and calls
Someone with a strong eye for detail
Someone with an excellent phone manner and communication skills (Fluent English and Spanish, Scandinavian languages a huge bonus)
Someone flexible, able to adapt to changing schedules and demanding clients
Someone who thinks outside the box - who is solution driven and not afraid to innovate to solve a problem
A background in sales would be preferable

What we offer:

Interested? Please email us your CV and Cover letter, explaining why you think you would be a good fit to jobs@swishmarbella.com

We're Hiring

Join Our Team

Career

Why Swish

Job Offers

Paid Internship Opportunities: 2 Roles

JOB DESCRIPTION

Operations Manager

JOB DESCRIPTION

Client Services

JOB DESCRIPTION

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